Elevate Your Business With BBT’s Business Services!
At BBT, we understand that running a successful business requires more than just a strong idea. That’s why we offer comprehensive business services designed to elevate your operations to new heights. From advanced voice solutions to lightning-fast fiber internet, we have the tools and expertise to empower your business.
BBT’s Fiber Internet is designed to meet the demands of today’s businesses. Offering unmatched speed and reliability, our fiber network ensures your operations run smoothly, whether you’re managing a large workforce or need seamless connectivity for critical applications. With lightning-fast upload and download speeds, BBT’s fiber solutions allow you to stay ahead in a competitive marketplace, streamlining communication, data transfer, and cloud-based operations.
Broadband Facts
BBT
BUSINESS FIBER MAX 1 GIG/1 GIG
Fixed Broadband Consumer Disclosure
| Monthly Price | $173.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 1 Gig |
|---|---|
| Typical Upload Speed | 1 Gig |
| Typical Latency | 25-35 ms |
| Data Included with Monthly Price | 10 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
Broadband Facts
BBT
BUSINESS FIBER TURBO 500/500 MEG
Fixed Broadband Consumer Disclosure
| Monthly Price | $123.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 500 Mbps |
|---|---|
| Typical Upload Speed | 500 Mbps |
| Typical Latency | 25-35 ms |
| Data Included with Monthly Price | 5 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
Broadband Facts
BBT
BUSINESS FIBER VALUE 100/100 MEG
Fixed Broadband Consumer Disclosure
| Monthly Price | $103.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 100 Mbps |
|---|---|
| Typical Upload Speed | 100 Mbps |
| Typical Latency | 25-35 ms |
| Data Included with Monthly Price | 3 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
For businesses located in areas where fiber is not yet available, BBT’s Next-Gen Licensed Fixed Wireless provides a powerful alternative. With fast, secure, and dependable connectivity, this advanced solution allows your business to operate smoothly without the need for fiber infrastructure. Ideal for remote offices, agriculture operations, and rural businesses, our fixed wireless service keeps you connected to clients, partners, and the global marketplace with ease.
Broadband Facts
BBT
BUSINESS RELIABLE SUPER 300/100 MEG
Fixed Broadband Consumer Disclosure
| Monthly Price | $123.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 300 Mbps |
|---|---|
| Typical Upload Speed | 100 Mbps |
| Typical Latency | 60-80 ms |
| Data Included with Monthly Price | 4 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
Broadband Facts
BBT
BUSINESS RELIABLE MEGA 250/50 MEG
Fixed Broadband Consumer Disclosure
| Monthly Price | $113.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 250 Mbps |
|---|---|
| Typical Upload Speed | 50 Mbps |
| Typical Latency | 60-80 ms |
| Data Included with Monthly Price | 4 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
Broadband Facts
BBT
BUSINESS RELIABLE ULTRA 100/20 MEG
Fixed Broadband Consumer Disclosure
| Monthly Price | $103.95 |
|---|
| This monthly price is an introductory rate | No |
Additional Charges & Terms
| Provider Monthly Fees | |
|---|---|
| Router/Modem Lease | Included in the Monthly Price |
| Whole Home/Business | Included in the Monthly Price |
| One-Time Fees | |
| Deposit Charge | $0 - $150 |
| Provisioning Charge | $50 |
| Router/Modem Purchase | Varies by model |
| Government Taxes | Varies by Location |
Discounts & Bundles
There are no special discounts for this offering.
Speeds Provided with Monthly Price
| Typical Download Speed | 100 Mbps |
|---|---|
| Typical Upload Speed | 20 Mbps |
| Typical Latency | 60-80 ms |
| Data Included with Monthly Price | 3 TB |
|---|---|
| Charges For Additional Data | $20.00 per 100 GB over cap allowance |
| https://www.bigbend.com |
| Network Management Policy | Read our Policy |
|---|---|
| Privacy Policy | Read our Policy |
Customer Support
| Phone: | 1-800-520-0092 |
|---|---|
| Email: | csr@bigbend.com |
| Website: | https://www.bigbend.com/contact/ |
To start your service, an official 911 address is required. Visit texas911.org for information on how to contact your local government agency to confirm your address before signing up.
Include Business Voice service
Experience clear, reliable, and cost-effective communication with BBT Voice Service. Our voice plans offer local and unlimited long-distance calling, along with added features for an enhanced calling experience. With BBT Voice bundles, you’ll enjoy exceptional value and convenience.
With BBT Voice Plans, you’ll gain the benefit of using local and long-distance calling, ensuring you stay connected with ease. We also include a range of added features that enhance your calling experience. From voicemail to call forwarding, caller ID to call waiting, our feature-packed voice plans offer everything you need to stay connected and in control.
UNIFIED BUSINESS SOLUTIONS TAILORED TO YOUR NEEDS
Managed Network
From rapid response to server issues, routine updates, and network security upgrades to troubleshooting, our managed network IT services have got you covered. As a leading managed IT service provider, BBT takes the burden off your shoulders, eliminating the need for coordinating IT staff training, fixing errors, or supervising concerns. With our superior technical support, you can focus on your business without any headaches caused by modern technology.
Hosted Solutions
A Hosted Voice Service is a modern and efficient solution that takes your company’s phone system to the cloud! Imagine having all the features and capabilities of a traditional on-premises voice system without the burden of purchasing, maintaining, and upgrading costly equipment. With our Hosted Voice Service, your business’s call routing equipment is hosted by BBT in the cloud, eliminating the need for legacy systems and giving you peace of mind.
Ethernet Transport
In today’s fast-changing technology world, having low latency, reliability, and top-notch security is crucial for your business. Ethernet Transport is a high-speed data transfer technology that enables quick and reliable communication between multiple locations and data centers. It ensures low latency, high reliability, and strong security for your business network, making it an ideal choice for handling real-time digital data transmission.
Data Center Services Tailored to Your Business
Colocation, connectivity, cloud, managed solutions and professional services for companies in southwest Texas and beyond.
Ensure your company’s essential information is securely backed up with fast business internet solutions. At BBT, we provide cost-effective, scalable, and compliant services, leveraging our edge as a long-time communications technology provider. Trust our data center solutions built on performance and long-term relationships.
Services
Features
Frequently Asked Questions
Does BBT offer payment arrangements?
Yes, we do! Just email csr@bigbend.com and we will email you a payment arrangement document to sign.
| How can I make a payment ? |
| Payments can be made by logging in to your online portal, using the pay by phone system by calling 844.592.4781, or mailing in a check/money order to 808 N 5th, Alpine, TX 79830. |
| How can I retrieve a copy of an invoice? |
Retrieving an invoice is simple through the online billing system. Visit Customer Center at bigbend.com or click here.
| How do I make changes to the authorized agents on my account? |
| Your account online has the ability to add and/or remove people currently authorized in the account. Click here to login. |
| How to change the billing address? |
Your account online has the ability to change billing addresses related to your account. For guidance and additional help call 800.592.4781
| Where can I see how fast my service is? |
| Select Customer Center at the top of bigbend.com and there is a link to the speed test. You can also click here or Download the Command IQ App located through your online billing portal to test your speed and gain access to your router. |
| How can I reset my password? |
| Through your online billing portal, enter username and then to click on forgot password, you then will receive an email to verify your email via a verification link. |
| Can I make payments on my e-bill account using my checking account? |
| At this time we only accept checks by mail or auto-pay via ACH. |
| Do you have a map that shows your Fiber areas? |
Our Fiber reach is always expanding! Please feel free to call our office at 800.592.4781 and we will verify your address for Fiber coverage.
Can I check my address online to see if Fiber service is available?
To ensure your specific address has access to Fiber services, we recommend you call our office at 800.592.4781 to verify coverage. If coverage isn’t currently available, we may be able to tell you when it will be available in the future.
Are there resources available to help me pay my monthly bill?
Yes! Both the FCC Affordable Connectivity Program and the Lifeline program are resources available to help those with income constraints pay their internet and/or phone bills. To learn more about the FCC ACP program, click here. For more information on the Lifeline program click here.
Do you offer a Vacation Rate for broadband services?
Yes, BBT offers different vacation rate plans based on your needs of service. Call our office at 800.592.4781 to find out more.
FOR IMMEDIATE ASSISTANCE CALL OUR 24/7 HELP DESK AT 800.520.0092
Business Service Request
Contact us for a free consultation.
